Hodlnaut KYC Verification Guide

Published by Sten Ivan on

Hodlnaut logo with verification image - hodlnaut kyc guide - hodlnaut blog

Hodlnaut is a fintech company that provides financial services for individual investors where they earn interest on their deposited cryptocurrencies. Because we are based in Singapore, we must meet the requirements of the MAS (Monetary Authority of Singapore) by requiring Know-Your-Customer (KYC) verification on all accounts before depositing.

All users will be required to provide or update the KYC verification. After you’ve created and verified your Hodlnaut user account, the next step is to start the KYC verification. Below is the step-by-step guide on the process.

Step 1: Login to Your Account

  • Go to Hodlnaut.com and click “login” on the top right.
  • Enter your email address and password.
  • Click login.

Step 2: Start the Identity Verification Process

  • In your “My Account” dashboard, you will see a message on just above the Account Overview “Your account is not verified. Click to start.
  • Click on the message to begin the identity verification process.

Alternatively, you can also go to the “User Settings” located on the top right corner of your Hodlnaut Account dashboard.

  • Hover to the top right corner of your Hodlnaut Account dashboard and click “User Settings” from the dropdown menu.
  • You’ll see a page displaying that you’ve completed “Setup Account” and now ready to “Verify Account.” Click “Identity Verification” to begin the process.

Step 3: Fill in Your Personal Details

  • On the “Account Verification” page, click “Start Now” and you’ll need your passport and proof of address information throughout the verification process.
  • Fill in your information on the “Personal Details” section that and once you’re done click “Next“.

Step 4: Fill in the Questionnaire

  • Complete the “Questionnaire” by selecting appropriate answers selection to the questions.
  • Click “Next” when you’re done.

Step 5: Verify Your Residency

  • Next, the “Residency” section requires you to select your country of residence and providing your mailing address information.
  • Provide your local phone number and click “Verify.” You’ll get a text message with your Hodlnaut authentication code. Insert the code to complete the phone number verification.
  • Upload your “Proof of Address” document such as a scanned image or photo of your utility bills or bank statement with your name on it.
  • Click “Update Details” when you’re done.

Step 6: Complete the Identify Verification

  • The last section is “Identity Verification” and you’ll need your passport as you provide information such as passport number, date of issue, and date of expiry.
  • Click “Verify Passport & Identity” once you’re done.
  • Next, complete the verification process on your phone. We use Onfido to complete the identity verification process.
  • Click “Get secure link.”
  • You’ll have the option to scan the QR code using your phone, get the link via SMS, or copy link.
  • Once you’ve scanned the QR code or click on the link via SMS or copy, you’ll get a message saying “Connected to your mobile.”
  • Follow the verification instructions on your mobile phone.

Step 7: Continue Identity Verification on Your Phone

  • Submit your passport photo page by clicking “Take Photo.”
  • You also need to enable camera access by clicking “Enable camera” when prompted.
  • You’ll be asked to record yourself doing some instructed movement such as moving your head to the right or nodding up and down. Note: the instructions may differ between users.
  • Check your selfie video and redo if necessary. Click “Confirm” to complete.
  • You’ll get a message saying you have successfully uploaded your passport photo and selfie video. You may return to your computer to finish the verification process.
  • On your computer screen, you’ll see a notification message saying we’ve got everything we need and you can click “Submit verification.”
  • Once you’ve submitted, you’ll get a notification message “Verification complete.”
  • You have now submitted all Hodlnaut KYC verification requirements. It usually takes 1-2 business days to approve and you will receive an email about your KYC verification status.

That’s all there is! Thank you for going through our KYC process and we look forward to serving you better. Let us know if you have any questions or comments by emailing support@hodlnaut.com and don’t forget to follow us on Twitter and join our Telegram group for other latest updates and news.


Hodlnaut is a platform that provides financial services for individual investors where they earn interest on their cryptocurrencies by lending to institutions. Users can deposit their crypto assets into a Hodlnaut Interest Account and earn favorable interest rates.

Our current interest rates are 6.2% APY for BTC, 6.7% for ETH, and 8.3% for DAI, USDC, and USDT. Sign up for an account today and start earning interest on your crypto!


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